Athena Bradshaw (she/her) is a seasoned professional with extensive experience in medical billing, coding, practice management, and client intake operations. She now serves as the Director of Billing and Client Intake Operations at Therapy Insights Practice, overseeing both financial operations and the intake process. Athena is passionate about streamlining workflows to ensure a seamless experience for both clinicians and clients, allowing the practice to deliver high-quality care without administrative barriers.

In her expanded role, Athena combines her expertise in Behavioral Health medical billing with a comprehensive understanding of intake coordination. She has held key roles such as Lead BH Medical Biller and Account Manager, where she successfully managed and optimized billing systems for multiple Behavioral Health accounts. Her meticulous attention to detail and commitment to compliance have earned her a reputation as a trusted expert in healthcare financial and administrative operations.

Athena’s dual role positions her at the intersection of financial health and client onboarding. She ensures that billing processes are accurate and efficient while overseeing the smooth transition of new clients into the practice. Her work centers on optimizing revenue cycle management, reducing errors, and creating a client-centered intake experience.

As the Director of Billing and Client Intake Operations, Athena brings a wealth of knowledge and leadership to Therapy Insights Practice. Her dedication to improving both the practice’s financial health and client satisfaction empowers clinicians to focus on their clinical work, knowing the backend operations are in expert hands. Athena’s strategic vision and problem-solving abilities are key drivers of the practice’s growth and success.