Therapy Insights Practice Privacy Policy (Updated: November 29, 2024)
This Privacy Policy describes how Therapy Insights Practice (“Therapy Insights Practice” or “we” or “us” or “our”) uses and discloses the Personal Information our clients (“Clients” or “you”) provide to us or that we collect when you use our websites, mobile applications, software, platforms, and services that we operate and that link to this Privacy Policy (“Services”). Before using the Services or otherwise providing Personal Information to us, please review this Privacy Policy carefully.
Certain Therapy Insights Practice Services may use a different privacy policy to provide notice to you about how we use and disclose the Personal Information we collect in the context of that Service. To the extent that we post or reference a different privacy policy, that different privacy policy, not this Privacy Policy, will apply to your Personal Information collected in the context of that Service.
This Privacy Policy is not a contract and does not create any legal rights or obligations.
1. Note to Therapy Insights Practice Clients and Their Representatives
This Privacy Policy applies to the Personal Information we collect about Therapy Insights Practice clients (“Clients”) in connection with the Services we provide. Therapy Insights Practice is committed to protecting your privacy and complying with applicable data privacy laws.
We may process Client Personal Information as required for our business operations or as directed by the Client. Our treatment of Client Personal Information is governed by applicable federal and state laws, including HIPAA.
We have a limited relationship with representatives of our Clients. If we receive inquiries or requests from representatives about Client Personal Information, we will honor those requests as required by applicable data privacy laws.
2. Personal Information We Collect
“Personal Information” is information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your household. Examples include your name, email address, IP address, telephone number, and broader categories such as your health, professional, or commercial information. Personal Information does not include aggregated or de-identified information that cannot reasonably be linked to a person.
We collect Personal Information directly from you, automatically through cookies and other technologies, and from third-party sources such as business partners and social media platforms.
The types of Personal Information we may collect include:
Identifiers and Contact Information: Name, email address, phone numbers, mailing address, government-issued IDs, and IP address.
Professional and Employment-Related Information: Business name, license information, and calendar or scheduling details.
Billing Information: Payment card details, tax IDs, and insurance information.
Audio, Electronic, and Visual Information: Images, videos, and audio (e.g., voice recordings for telehealth services).
Internet and Device Activity: Browsing history, search history, and interactions with our Services.
Commercial Information: Records of products or services purchased.
Profile Information and Preferences: Information inferred from your interactions with our Services.
Sensitive Personal Information: Account login credentials, health information, and preferences disclosed during your interactions with our Services.
3. How We Use Personal Information
We use your Personal Information to:
Manage your account, process payments, and provide our Services.
Respond to your inquiries and provide support.
Send newsletters and marketing communications (you can opt-out).
Improve our Services and marketing efforts through analytics.
Understand your preferences and tailor our communications.
Comply with legal, regulatory, and risk management obligations.
Detect and prevent fraud, unauthorized activity, or other risks.
4. How We Share and Disclose Personal Information
We may share your Personal Information in the following ways:
With Your Permission: We will share your Personal Information publicly only with your explicit consent (e.g., for testimonials).
With Service Providers: Third-party vendors assisting in operations, including billing, IT support, marketing, or analytics.
To Comply with Legal Obligations: When required to respond to subpoenas, court orders, or other legal processes.
To Protect Safety: If necessary to prevent harm, fraud, or unauthorized activity.
In Corporate Transactions: In cases of mergers, acquisitions, or similar transactions, your information may be shared as part of the transfer.
5. Access and Choice
You can control your Personal Information by:
Accessing or modifying it through your account settings.
Opting out of marketing communications using the unsubscribe link in emails.
Deleting your account and exporting your data (where applicable).
6. Data Collection Technologies and Cookies
We use cookies and similar technologies to enhance your experience on our websites and analyze trends. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain features.
7. Retention and Security
We retain your Personal Information as long as necessary to provide our Services and comply with legal obligations. While we take steps to protect your data using encryption and secure practices, no system is entirely secure.
8. Your Privacy Rights
Depending on your location, you may have the right to:
Access, correct, or delete your Personal Information.
Restrict how your sensitive information is used or disclosed.
Opt out of data profiling or sharing for targeted advertising.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your Personal Information is handled, please contact us using the details below:
Practice Name: Therapy Insights Practice
Website: www.therapyinsightspractice.com
Email: support@therapyinsightspractice.com
Phone: 631-464-0332
Address: 330 West 38th Street, Suite 705, New York, NY 10018
This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or other operational needs. The most current version of this Privacy Policy will always be available on our website. We encourage you to review it regularly for any updates or modifications.