Angelica Gonzalez
Operations Manager at Therapy Insights Practice
Angelica Gonzalez (She/Her) brings over 15 years of experience in healthcare administration and operational management, with a strong focus on improving workflow efficiency and enhancing patient care. She holds a Master of Arts in Health Administration and has developed her career across renowned institutions like Northwell Health and Mount Sinai Health System. Her expertise lies in revenue cycle management, team leadership, and healthcare systems implementation, making her an invaluable asset to Therapy Insights Practice.
Throughout her career, Angelica has led teams in high-pressure environments, overseeing essential functions such as scheduling, insurance verification, billing, and financial reporting. Her ability to streamline daily operations and optimize departmental performance has significantly improved patient satisfaction and clinical outcomes. Angelica is passionate about fostering a culture of continuous improvement, ensuring that both staff and patients feel supported at every stage of their journey.
Angelica’s bilingual skills in English and Spanish enable her to provide inclusive and accessible care to diverse communities. She has a proven track record of implementing strategic goals, monitoring key performance indicators, and driving positive change in healthcare settings. With her deep understanding of healthcare compliance, patient engagement, and staff development, Angelica ensures that operations run smoothly and efficiently at Therapy Insights Practice.
At Therapy Insights Practice, Angelica serves as a vital link between clinical and administrative teams, working closely with leadership to enhance the practice’s overall efficiency and growth. Her compassionate leadership style and operational expertise align with the practice’s mission to provide exceptional care while maintaining a collaborative and supportive work environment for clinicians and staff alike.